FREQUENTLY ASKED QUESTIONS?

HOW DOES IT WORK?

HAULSMART allows you to create a project and invite other users to join your project. Your project will be displayed on Google Maps, where survey files displaying roads, infrastructure and any other information can be uploaded. Engineers can plot or upload loading blocks and dumping destinations to display on the map, which automatically updates Charts and provides geofencing for Machine data capture. Each haulage profile can also be plotted or uploaded, automatically creating segments for cycle time calculations and geofences for Machine Data Capture. Data captured from Machine devices will upload to the cloud, automatically updating Charts, Reports and Interactive Maps, immediately accessible for review by Supervisors and Engineers on their mobile device.

DO INVITED USERS ALSO SUBSCRIBE TO LOGIN IN AND CAPTURE DATA FOR YOUR PROJECT?

No. You, as project's Administrator, purchase subscriptions for your project, and invited users' capture data under your subscription.

HOW MUCH DOES THE WEBSITE SUBSCRIPTION COST?

HAULSMART is a scalable solution, dependent on data transfer and storage on our cloud servers. The more data captured and accessed by multiple users will incur greater costs. We will assess your requirements based on operation, fleet and personnel usage, and determine monthly subscription fees accordingly.
Alternatively, we can migrate our tables to your cloud server database, where you will incur a direct cost from your provider for data transfer and storage, and we will direct our Website API's for data capture and retrieval to your server for a monthly subscription fee.
Please contact enquiries@haulsmart.com for further enquiries and estimated subscription costs for our service.

WHAT OTHER OPTIONS ARE THERE TO SUBSCRIPTION?

We offer an entry level option for HAULSMART, an iOS App available for free download from the Apple App Store, where the Project Administrator can purchase Project Load Credit @ US$0.05 per load using In-App purchasing. Each load captured by a user is deducted from the Project's load credit.
This options provides basic data capture and website review, with the ability to export data in CSV format for your own calculations in your preferred software.
HAULSMART is a great alternative for short term cycle time and motion studies.
* The iOS HAULSMART App has limited features and currently only provides data capture for trucks.

WHAT IF OUR PROJECT HAS NO OR POOR INTERNET CONNECTION?

When you log into the website, you will need internet connection to upload all the current reference data from the cloud server onto your device in order to populate selections and generate interactive maps. Once done, data can be captured onto the device and then uploaded to the cloud when internet connection is restored. In order to update reference data if changes or updates made, then the website will need to be refreshed with internet connection.
* Updating of machine positions on the map does require internet connection. Without frequent updating, machine operators will be required to undertake more manual input.

HOW CAN WE PREVENT OPERATORS FROM ACCESSING OTHER WEBSITES AND APPS ON THE DEVICE WHILST OPERATING A MACHINE?

With the correct settings on your device, you can lock an App so that no other functions work on the device. You can lock a web browser to only permit access www.haulsmart.com and no other websites are accessible. With these settings you can turn a tablet into a standard onboard display unit, eliminating distractions and unauthorised use of other device functions.